Information that we collect from you may include:


Information you share: this includes information you share with us when you interact with our site e.g. make a purchase, fill a form, subscribe to service, chat with support, take a survey, participate in a competition, sign up for newsletter etc. This information usually includes your name, address, email address and phone number, date of birth, gender, measurements  .


Information about your browsing experience: Every time you visit our website we may automatically collect information about your Internet protocol (IP) address, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

To provide you a personalized and meaningful surfing experience we may also collect information regarding the Products you viewed or searched, page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.


Cookies:  We use cookies so that we may identify you whenever you visit our site so we can enhance and personalize your online shopping experience.


How do we use the information that we collect from you?

  • We use your information to process your orders i.e. arranging shipping, send you invoice / order confirmation, communicate with you incase you ask for support
  • To keep you up to date with information about other product and services that are similar to those that you have already purchased or enquired about
  • To provide you, with information about goods or services we feel may interest you.
  • to notify you about changes to our service;
  • to ensure that your experience on our website is personalized and meaningful to you.


Safeguarding your information

  • Hawk & Bull does not sell, share, or disclose customer’s personal information to any other party or company. Your information is solely used by to communicate with you regarding products and services that you are interested in.
  • All the information you provide is transmitted through state of the art 2048 bit Encryption Secure Socket Layer (SSL)  which is built into our payment gateways


Your Rights

  • You have the right to ask us not to process your data for marketing purposes. You can exercise that right by unchecking various boxes as you interact with our website. You can also exercise this right anytime by contacting us at [email protected]
  • European residents have the right to access their personal information that we hold, If you wish to exercise that right please contact us on [email protected]


Changes to our Privacy Policy

We may change our policies occasionally to meet our business needs. Changes in our policies will be updated on our website, customers are therefore encouraged to visit policy sections of our website from time to time.


Contact us

In case you have any questions about our privacy policy, please do not hesitate to contact us at : [email protected]