Ladies black biker jacket

Product Care

Hawk&Bull Product Care Guide:

If your jacket gets stained, clean it at your earliest. In case you are a regular user, we recommend resorting to professional cleaning services. To recover from wrinkles, please hang your jacket on a padded hanger, and your jacket will recover easily.

Key Points:

• Gentle dry clean only
• Do not wash
• Do not bleach
• Do not iron
• Do not tumble dry

SHIPPING POLICY

Holistically, you just need to remember two things, it’s FREE & it’s FAST with Hawk&Bull.

How long does it take my order to reach me?

We usually ship orders within 5 to 7 working days and it takes 3 working days for the courier services to deliver the item to your doorstep. Typically your order will be in your hands within 7 – 10 working days after you have made the payment. To speed up the process make sure that your payment is cleared.

Can I Track my shipment?

We will email a live tracking number to you as soon as your parcel is dispatched, you can use this tracking number to monitor your shipment on the go.

How do you ensure speedy delivery?

We use the most reliable courier services like Blue-Ex, and a few others to ensure that your parcel reaches you on time.

Return & Exchange

Hawk&Bull Return & Exchange Policy is Made while Thinking of Your Ease in Mind

We don’t think you will, but if you do change your mind just shoot us an email at [email protected] . Our detailed return policy is given below:

• Returns are accepted within 30-days of delivery giving you plenty of time to try our product.
• All returned items, must be in their original packaging and unused condition along with the documents and tags included in the original product
• Upon receiving the returned item our team will inspect it with in 72 hours and the refund will be processed within 7 working days after the inspection and you will receive an email confirmation that your return is completed. Please note, depending on your financial institution it may take an additional 2-10 business days for the credit to post to your account.
• Postage and packaging charges are not subject to refund / reimbursement under any circumstances, and the return shipping cost will be borne by customer.
• Make sure you re-pack the item properly to prevent any damage in the return shipping.
• Please wait for our support team to provide you with the return shipping address before you dispatch the item
• Please provide a live tracking number once you have dispatched the item so that our logistics team has visibility of the returned item.
• We even accept returns for custom orders, however the customization fee is non refundable.

Size Guidance

How to Measure your Size?

Size is a very crucial part and must be measured before placing order. Honestly, a bad size can utterly damage the impact of the most awesome jacket, and make you feel uncomfortable and look awkward rather than cool.

Tips to Measure Size:

1. Body Chest: Measure the circumference around the fullest area of the chest. Make sure you are wearing a thin shirt while taking the measurement to avoid over-statement of size
2. Waist: Measure the circumference around the narrowest area of waist
3. Shoulder: Measure from the tip of one shoulder across your back to the tip of your other shoulder
4. Sleeves Outseam: Measure from your shoulder seam, with your arm slightly bent, to the tip of your wrist

Reading the Size Chart:

For those who are confused between Body Chest Size and Jacket Chest, the prior refers to your exact body measurement while you are wearing no or thin shirt. But Jacket Chest Size is different because Jackets are usually worn on shirts and other tops, which means Jacket Chest size should be greater than Body Chest Size. If not, Jacket would overly fit to your body, which will make you uncomfortable and mar your look as well.

We highly recommend you measure exact body chest size properly. And if it falls in two categories (like 38 Chest Size falls in Small and Medium), you further measure waist, shoulder and sleeves, and then mark your size while placing order.

Moreover, we will ask you exact chest size number in email as well, after you place order. So, kindly cooperate with us.

If you select Custom Size, you will find our jackets responding exactly as per your body moves, just like your skin. Kindly measure every required custom field meticulously, and then relax, as we manufacture the perfect jacket for your body. We might contact you during the process, so please do respond to us.

Lastly, if you have any query regarding your size, shoot us an email and we’ll help you with it.